Call Centers & Answering Service

TAG helps businesses grow and scale by providing specialized communication services that enhance their productivity. We deliver the best offshore option to help companies manage their business with a highly trained, professional team. 


Apart from loving what we do, we focus on making the outsourcing process easy, helping companies find a tailored solution for their needs. We provide customized services for businesses of all sizes, both large and small. Our executive team has over 50 years of combined experienced, focused on providing friendly, and high-quality staff that go above and beyond to ensure promptness and accuracy.

Our customer support goes beyond expectations!

We believe that exceptional customer service builds brand awareness and generates loyalty. 

We believe that delightful customer experiences are shared through word-of-mouth marketing. 

We believe call centers are crucial touchpoints between companies and their customers, providing solutions that build trust with customers and positive interactions that define your brand.

Call Center

Answering Services

Overflow services

Reservations and registrations

Scheduling of appointments 

On-call service

Dispatch

Verification of benefits i.e. insurance, prescription

Disaster recovery

Call Center Services

Tech Support / Help Desk

Customer / Client Support

Employee hotlines

Company call centers

Market research and data collection

Sales and lead generation

Marketing campaigns

Call Center Headset
Image by Artturi Jalli

Industry Experience

Airline

Hospitality 

Insurance

Medical and health services

Transportation

Cable

Energy

Government

Software Experience

Airline and Hospitality: Sabre, Amadeus, SAP, Worldspan, and Worldtracer.

Accounting: SAP, QuickBooks

CRM: Salesforce, Orange, Zoho, and many more

Computer Langage: Java

Computer Programming
Globalization concept

Competitive Advantage

Team composed of US ex-patriots

Multilingual

Strategic location, aligned with your time schedules

Scalable

24/7 support

Rapid deployment

Cutting-edge technology

Top Clients

Nationwide Insurance, Spectrum Telecommunications, Claro Telecommunications, Cap Digisoft Media, Ontario Energy Conservation.

Communication Tower